An Integration Specialist is responsible to integrate, setup product environment to clients and implement new products.
Responsibilities:
- Coordinate with vendors to setup all products environments to new customer
- Provide support to customer via electronic communication channel during integration of product into customer sites
- Provide support to customer service team for any IT related issue
- Provide weekly reports of clients’ integration status
- Keep track and follow up with customer until the product successful launch
- Prepare documentations like boarding kits or Process forms to smoothen the product integration
- Any other duties as dedicated by direct superior
Qualifications
- Required to live in Manila, Philippines
- Bachelor’s Degree in Computer Science or equivalent
- Required skill(s): Web Programming languages such as ASP.NET, PHP, JAVA, HTML and HTML5; Database knowledge such as SQL Server, MySQL and Oracle; and API integration skill
- Required language(s): English and Chinese (Mandarin) both written and oral
- At least 1-year experienced employee in IT technical & operational support
- Analytical skill to resolve problem in timely manner
- Knowledge of gaming industry is a plus
- Able to multitasked and work prioritized, good time management and ability to work under pressure
- Up-to-date with IT knowledge