Responsible for developing standardized, fully automated HR reporting as well as ad-hoc reports to support the day to day operations of all divisions globally.
Support the HR Shared Services delivery team with ongoing data analysis from the ServiceNow platform, to detect trends related to customer satisfaction vs. SLA’s, ticket volumes, knowledge base searches etc. – delivering insights that support the continuous optimization of the service offering/delivery
Develop Workday reports, including new reports (including calculated fields), creating complex dashboards and scorecards
Develop dashboards and reports in 3rd party platforms (MS Power BI, Tableau), combining data sets from Workday and other systems/sources
In support of self-service strategy, pursue automation and streamlining of all manual reporting, for self-service access by employees, managers and HR users
Perform Business Analysis and work closely with global HR stakeholders to capture local and global reporting/analytics/dashboard needs
Review and analyze reports to ensure data accuracy
Test reports and security as part of the build-out and during system updates and process enhancements
Conduct regular reviews of reports - perform clean-ups and enhancements
Other duties and projects as assigned
At least 3 year(s) of working experience in the related field is required for this position.
Applicants must be willing to work in Taguig.
Workday experience a must